Frequently Asked Questions
Everything you need to know search or browse below
How long does delivery take in Lahore?
Delivery to Lahore typically takes 2–3 business days. For major cities like Karachi, Lahore, and Islamabad, orders typically arrive in 2–4 business days. For other cities and towns across Pakistan, delivery takes 4–7 business days. You'll receive a tracking number as soon as your order is dispatched.
Can I pay with JazzCash or EasyPaisa?
Yes, ShopKarlo fully supports JazzCash and EasyPaisa for instant, secure payments. We also accept all major credit and debit cards (Visa, Mastercard), and Cash on Delivery (COD) across Pakistan. Just choose your preferred payment method at checkout.
Is Cash on Delivery (COD) available?
Yes, Cash on Delivery is available nationwide across Pakistan. You pay in cash when the courier delivers your order—no advance payment needed. It's one of the most popular payment methods on ShopKarlo.
Do you deliver unstitched suits to Islamabad?
Absolutely. We deliver our entire collection, including unstitched women's luxury suits and linen, to Islamabad, Rawalpindi, and all major cities in Pakistan with free pickup for any returns within 7 days.
What is the return policy for electronics?
We offer a 7-day hassle-free return policy. If your electronic gadget has any manufacturing defect, we will arrange a free pickup from your doorstep anywhere in Pakistan and provide a full refund or replacement.
Is there free shipping in Pakistan?
Yes! Orders above PKR 5,000 get free delivery anywhere in Pakistan. For orders below that, a small delivery charge applies depending on your city.
Does ShopKarlo deliver to my city?
We deliver to all major cities and most areas across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Hyderabad, Quetta, Sialkot, Gujranwala, Bahawalpur, Sargodha, and hundreds more. If you're unsure, just contact us!
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