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Frequently Asked Questions
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Can I pay with JazzCash or EasyPaisa?
Yes absolutely. ShopKarlo accepts JazzCash, EasyPaisa, all major credit and debit cards (Visa, Mastercard), and Cash on Delivery (COD) across Pakistan. Just choose your preferred payment method at checkout.
How long does delivery take in Pakistan?
For major cities like Karachi, Lahore, and Islamabad, orders typically arrive in 2–4 business days. For other cities and towns across Pakistan, delivery takes 4–7 business days. You'll receive a tracking number as soon as your order is dispatched.
Is Cash on Delivery (COD) available?
Yes, Cash on Delivery is available nationwide across Pakistan. You pay in cash when the courier delivers your order no advance payment needed. It's one of the most popular payment methods on ShopKarlo.
What is the return policy?
We offer a 7-day hassle-free return policy. If you're not satisfied with your order for any reason, initiate a return from your account dashboard and we'll arrange a free pickup from your doorstep anywhere in Pakistan.
Is there free shipping in Pakistan?
Yes! Orders above PKR 5,000 get free delivery anywhere in Pakistan. For orders below that, a small delivery charge applies depending on your city.
Does ShopKarlo deliver to my city?
We deliver to all major cities and most areas across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Hyderabad, Quetta, Sialkot, Gujranwala, Bahawalpur, Sargodha, and hundreds more. If you're unsure, just contact us!